Terms and Conditions
Last updated
Who these terms apply to
RivalKite provides competitive intelligence services for businesses. The provider is VEXIDIO SRL, a company registered in Romania and trading as RivalKite. If you order on behalf of an organization, you must have authority to commit that organization.
Requests and orders
You can ask for a free sample, a pilot, or a subscription by email. A request does not commit you to a paid service. Before paid work begins, both parties confirm the plan or scope, deliverables, start date, fees, billing schedule, and payment terms in writing. These terms apply to paid work when the written agreement incorporates them. If that agreement expressly changes a provision here, the written agreement governs that provision.
A free sample is a short analysis of recent activity for up to two competitors. It carries no obligation to subscribe or book a sales call.
Pilot and subscriptions
- Pilot. The 30-day pilot costs €390 and covers up to two competitors. It includes two intelligence briefs and an end-of-pilot review. The pilot ends automatically. A subscription starts only if you agree to one separately.
- Core and Extended. Core costs €995 per month and covers up to three competitors. Extended costs €1,495 per month and covers up to five. The agreed scope sets the markets and research priorities. Briefs, reviews, and priority alerts are delivered by email.
- Monthly cancellation. Use our contact form to cancel a monthly plan. Cancellation takes effect at the end of the paid billing period.
- Annual plans. Annual plans carry a 12-month commitment with a 15% discount. Billing and any renewal arrangements are set out in the written agreement.
Prices exclude VAT where applicable. The written agreement specifies when invoices are due.
Confidentiality and use of reports
We may work with businesses in the same markets. We keep each client’s confidential information and client-specific recommendations confidential and do not share them with other customers. Our standard research uses public sources. If an engagement needs confidential materials, we agree on how to handle them before you send them.
Your organization may copy and share its intelligence deliverables internally for product marketing and commercial decision-making. Please obtain written permission before publishing, reselling, or sharing them outside your organization. Third-party material quoted or linked in a report remains subject to the rights of its respective owners.
Sources and decisions
Public sources can change after an analysis is delivered. We cannot guarantee that our coverage is exhaustive or that every source or conclusion is error-free. Check the underlying evidence before relying on a finding in a public claim or business decision. The analysis is intended to inform commercial and product marketing decisions. It does not constitute clinical, regulatory, legal, or investment advice.
Contact
For questions about these terms, invoices, or subscriptions, use our contact form.